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Free shipping & returns
Free standard shipping
Free worldwide shipping is always possible.
The standard free delivery takes 2 to 21 business days. Faster delivery methods are possible. Check international shipping for a more accurate estimate of the delivery times and faster delivery methods.
Free worldwide standard delivery
Free worldwide shipping is always possible. The standard free delivery takes 2 to 21 business days. This package will be sent without Track & Trace and fits in your mailbox. You do not need to stay at home to receive the package.
Fast Standard & Express delivery with Track & Trace
Standard & Express delivery
Standard & Express deliveries with Track & Trace are possible and are faster than the standard free delivery. As from a certain order total (depending on your country) this is free of charge. You need to sign for this type of delivery. If you're not at home you can collect the package at your post office. A Track & Trace link will be sent by e-mail when your package ships.
Neutral discrete packaging
All our packages are packed in a neutral plastic bag (especially designed for sending clothing) or in a box (depending on the size and type of delivery)
The plastic bag or box can easily be resealed for a return shipment.
30 day no nonsense returns
Having a problem, doesn’t fit, or don’t like afterall? Returns are always free within 30 days after delivery with no questions asked, promise!
Do I have to pay tax or customs duties?
Tax and customs
Our prices are inclusive of sales tax.
For shipments to a European Union country, there are NO customs duties to be paid.
For shipments to non-European Union countries customs duties might apply. Any applicable customs duties and fees are to be paid by you on arrival of the package. Please contact your customs office for information about additional fees.
In some instances there may be delays as Customs agency within the destination country may choose to withhold individual shipments as a random security/inspection measures. These delays can be between 4-6 weeks and up to 8 weeks in rare occasions.